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Q: How can I book your service?
A: You can easily book our letchworth airport transfer service via our website or by calling us!p>
Q: Are there special seats for kids?
A: Yes, we have special kid’s seats so you don’t have to worry. You can come with the entire family and head to the airport as fast as possible without any restrictions.
Q: Are there any details I need to share?
A: You need to state when you want to be at the airport. Usually, contacting us a few hours before the flight will be a very good idea if you want to get the service from the airport towards Letchworth. It’s always a good idea to let some time in case you do arrive faster than expected. We will wait for you around 30 minutes or you can contact us to let us know that you are late. Customs time should also be added here.
Q: What about cancelling?
A: If you want to cancel the booking, you can do that up to 24h before the scheduled taxi transfer. If you don’t do that then we will be unable to help you.
Q: Is there a number of stops?
A: Yes, we do 4 stops maximum, if you need more you will be charged for them. You can talk with the driver for more information.
Q: Can I share feedback or any info during/after the trip?
A: In case there are issues with the trip you just need to call, send us a mail or even use our dedicated chat. We will be able to address the problem as fast as possible for you.
Q: What happens when the driver does not show?
A: You need to wait for a maximum of 30 minutes and in case that does not happen you need to let us know.
Q: Can I share feedback or any info during/after the trip?
A: In case there are issues with the trip you just need to call, send us a mail or even use our dedicated chat. We will be able to address the problem as fast as possible for you.
Q: Your system doesn’t see my address
A: Select a location near your own and let us know via a comment about the issue. If that still doesn’t work, send us a mail or call ASAP and we will repair the problem
Q: How can I get access to your service?
A: We have a dedicated quote system on our website that will offer you immediate access to the features you need without any problem. This will help you get the utmost experience and the best set of results as fast as possible. You will have to share the requested information and our drivers will be there, on time, for you.
Q: Can I receive receipts for the transfer?
A: We allow you to receive a receipt online, usually we send one via mail after you paid the driver. Most of the time the receipt is shared in less than 1 hour.
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